Shipping Policy

titansewingmachines

Shipping Policy

At Titan Sewing, we are committed to providing reliable and timely shipping services across Canada.

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping — Typically delivered within 5–7 business days
  • Expedited Shipping — Typically delivered within 2–3 business days
  • Freight Shipping — For large or heavy items, delivery generally occurs within 7–10 business days

* Not all areas and territories have the same services available and we strive to meet these guidelines, however given the transport services available within Canada, we work hard to do our very best to help.   If you need something urgently or are unsure of the availability of specialized shipping to your area, please reach out to the team and we will do our best to check and see what options apply to you. 

During checkout, customers can select their preferred shipping method. If you require special shipping arrangements or custom freight solutions, our support team is happy to assist.

Shipping Costs

Shipping rates are calculated based on the size, weight, and destination of your order. All shipping costs will be clearly displayed before completing your purchase.

Please note:

  • Freight shipments may require additional charges for oversized or bulk items
  • Remote or rural locations may experience longer transit times or additional carrier surcharges

Order Processing

Orders are processed Monday through Friday, excluding holidays.

Most orders are prepared and shipped within 1–3 business days, depending on stock availability and order volume.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery status.

Freight Deliveries

For freight shipments, the carrier may contact you directly to schedule a delivery appointment.

Please ensure:

  • Your delivery location is accessible for freight vehicles
  • Someone is available to receive the shipment
  • Appropriate unloading arrangements are available if required

Free Shipping

At this time, Titan Sewing offers free shipping within Canada only on qualifying orders.

For international shipping inquiries, please contact our customer service team directly for availability and custom shipping quotations.

Damaged, Lost, or Delayed Shipments

If your shipment arrives damaged, appears lost, or experiences significant delays, please contact us immediately. Our team will work directly with the shipping carrier to help resolve the issue as quickly as possible.